Booking and Confirmation

All bookings are subject to room availability and confirmation from Hotel Tokyo Palace. A booking may require advance payment to secure the reservation. Guests are requested to check all booking details, including dates, room type, number of guests, and package inclusions before confirming.

Check In and Check Out

Standard check-in and check-out timings will be shared at the time of booking. Early check-in or late check-out is subject to availability and may involve additional charges.

Guest Information

Guests must provide valid identification proof at the time of check-in as per hotel policy and government regulations. The hotel reserves the right to deny check-in if valid ID proof is not provided.

Payments

Guests are responsible for completing payments as agreed during booking. Any payment gateway charges, bank charges, currency conversion charges, or transaction fees are handled by the respective service provider and are not controlled by Hotel Tokyo Palace.

Rooms , Safari & Other Travel Services

Room bookings, camel safari packages, taxi services, local tours, and travel arrangements are subject to availability, weather conditions, local regulations, and operational feasibility. Hotel Tokyo Palace may suggest alternate arrangements if required.

Cancellation & Refund Policy

Cancellation and refund requests will be handled as per the hotel’s refund and cancellation policy. Refund eligibility may depend on booking date, cancellation time, season, package type, and payment method.

Guest Responsibility

Guests are expected to maintain proper conduct, respect hotel property, and follow hotel rules during their stay. Any damage caused to hotel property may be chargeable.

Website Information

We try to keep all website information accurate and updated. However, room availability, prices, packages, offers, and services may change without prior notice.

Policy Updates

Hotel Tokyo Palace reserves the right to update these Terms & Conditions at any time. Updated terms will be published on this page.